Tag Archive

Introducing Clientricity

Published on December 27, 2011 By admin

Social Clienteling & Customer Centricity Welcome and thanks for visiting my updated blog. Challenges often lead to change and 2011 was a year of unparalleled transformation…for consumers, retailers, and vendors alike. It was the year that retailers acknowledged that the consumer was in charge – ably armed with social, local and mobile technologies. In 2012 […]

Dimensionalizing The Shopping Experience

Published on September 27, 2011 By admin

 With 2-D Barcodes I am sure you have noticed the accelerating pervasiveness of QR Codes in magazines, billboards, TV, T-shirts and of course retail.  It’s being touted as the “virtual bridge” between the physical world and the internet, but too often in the US, execution does more to disenfranchise customers than engage them.  Let me explain. Many large retailers and […]